What happens next.

01

We Read Your Inquiry

We review every inquiry personally and carefully — no automated responses. Your event matters to us from the first message.

02

We Respond Within 24h

We'll get back to you within 24 hours with our initial thoughts, questions, and availability for your date.

03

We Create Your Quote

Once we understand your vision fully, we'll put together a detailed custom quote — no surprises, no hidden fees.

04

We Secure Your Date

Happy with the quote? A 50% retainer secures your date and we begin bringing your vision to life. You will receive a custom mockup of the decor after the retainer is paid.

★★★★★

"From the first message to the moment they packed up and left — working with Cloud Nine was effortless. They just got it."

— Emma R. · Birthday Party Client